Privacy Policy

At CEFEX BANK, we attach great importance to the protection of your personal data. This privacy policy explains how we collect, use, share, and protect your information when you use our website, in accordance with the General Data Protection Regulation (GDPR).

1. Data Controller

The controller of personal data is:

CEFEX BANK
Registered office: 86 Crescent Ave, Grays RM17 6LJ, United Kingdom
Telephone: +44 759 7039 308
Email Address: contact@cefexbank.com

2. Data Collected

When you interact with our website, we collect various personal information, including:

Identification Data: Last Name, First Name, Email Address, Postal Address, Telephone Number.
Connection Data: IP address, browser type, operating system, pages visited, time and duration of visit.
Communication Data: Content of messages you send us via contact forms, emails, or other means of communication.

3. Purposes of Data Processing

We process your personal data based on the following legal bases:

Consent (Article 6.1.a of the GDPR): to send commercial communications and newsletters, only if you have agreed to receive such communications.

Legal obligations (Article 6.1.c of the GDPR): to retain data necessary for tax or legal purposes.

4. Data transfer outside the European Union, Latin America, and Canada

In the context of the use of certain services (for example Google Analytics, international payment services), your personal data may be transferred to countries located outside the European Union, Latin America or Canada. In this case, we will ensure that appropriate safeguards are put in place, such as the use of the European Commission's standard contractual clauses or other legal mechanisms in accordance with the requirements of the GDPR and local laws to protect your personal data.

Data Retention Period: We retain your personal data for as long as necessary to fulfill the purposes for which it was collected. For example, Communication Data: Retained for as long as necessary to respond to your requests.

5. Data Exchange

We do not sell, trade, or rent your personal information to third parties. However, we may share your personal information with third parties in the following circumstances:

Service Providers: We work with third-party service providers (e.g., banking, legal services) who process your data on our behalf to provide our services. These service providers are bound by a duty of confidentiality.

Legal Obligations: We may disclose your information to competent authorities or third parties if we are legally required to do so, in the context of a judicial investigation or in response to a legal request.

6. Data Transfer Outside the European Union, Latin America, and Canada

As part of the use of certain services (e.g., Google Analytics, international payment services), your personal data may be transferred to countries outside the European Union, Latin America, or Canada. In this case, we will ensure that appropriate safeguards are in place, such as the use of the European Commission's Standard Contractual Clauses or other legal mechanisms consistent with GDPR requirements and local laws to protect your personal data.

7. Data Retention Period

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected. For example:
Communication Data: Retained for as long as necessary to respond to your requests.
Marketing Data: Retained until you withdraw your consent.

8. Data Security

We take appropriate technical and organizational measures to protect your personal data against loss, theft, unauthorized access, or unauthorized disclosure. These measures include, among other things, encrypting sensitive data during transactions and restricting access to personal information.

9. Your Data Protection Rights

In accordance with the GDPR, you have the following rights regarding your personal data:

Right to information: You may request information about the personal data we store about you.
Right to rectification: You may request the rectification of inaccurate or incomplete personal data.
Right to erasure (right to be forgotten): You may request the erasure of your personal data in certain circumstances.
Right to restriction of processing: You may request the restriction of the processing of your personal data in certain situations.
Right to object: You may object to the use of your personal data for direct marketing purposes.
Right to data portability: You may request the transmission of your personal data in a structured, commonly used, and machine-readable format.
Right to withdraw your consent: You may withdraw your consent at any time, without affecting the lawfulness of processing based on your consent before its withdrawal.

To exercise these rights, you can contact us at the following address: contact@cefexbank.com.

In the event of a dispute regarding the processing of your personal data, you may lodge a complaint with the competent data protection authority.

10. Cookies

We use cookies and similar technologies to improve your experience on our website, personalize content and ads, and analyze our traffic. You can manage your cookie preferences by changing your browser settings or by using our cookie management tool available on our website.

For more information about the cookies we use, please see our Cookie Policy.

11. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time in accordance with changes in legislation or our business activities. Any changes will be posted on this page, with a new update date.

12. Contact

If you have any questions or concerns about this Privacy Policy or the processing of your personal data, please do not hesitate to write to us at: contact@cefexbank.com